Refund Policy

1. The $1 Platform Activation Fee

To secure our infrastructure and prevent abuse, Landify charges a mandatory $1.00 activation fee. This grants you full access to our premium builder and hosting features for a period of 14 days.This $1.00 fee is strictly non-refundable. It covers the exact costs of payment gateway validation and initial node deployment.

2. Standard Subscription Refunds

Because Landify provides a generous 14-day fully-featured trial, you have ample time to determine if the platform aligns with your scaling goals. As a result, we do not offer refunds on completed monthly subscription charges once the trial transitions to an active paid plan.

If an extreme technical error occurs on our end that entirely prevents you from using the platform during your billing cycle, our executive team will review the issue and may issue a prorated refund or platform credit.

3. Subscription Cancellations

You remain in total control of your billing. You may terminate your subscription at any moment by navigating to Dashboard > Settings > Billing and selecting "Cancel Subscription".

If you cancel mid-cycle, your storefronts will remain online and operational until the end of your current paid period. Upon expiration, the stores will be gracefully suspended. We do not provide prorated refunds for mid-month cancellations.

4. Disputed Charges & Chargebacks

We view fraudulent chargebacks as a severe violation of our Terms of Service. If you believe you were wrongly charged,you must contact our support team first. Filing an unwarranted chargeback with your bank will result in immediate account termination and permanent blacklisting of your identity across our network.

5. Requesting a Review

If you believe your specific scenario warrants an exception to this policy due to extreme circumstances, please file a detailed request with our billing escalation team at billing@landify.com.